🔒 Privacy Policy

Last Updated: June 2026

Tetsufuku ("we", "us", or "our") is deeply committed to protecting your personal privacy. This Privacy Policy outlines how we handle your personal data in compliance with international data protection standards, while strictly adhering to Japanese corporate and tax regulations.

1. Information We Collect & How We Use It

We collect and process only the minimum information necessary to execute transactions, manage user accounts, and ensure store security:

• Order & Delivery Fulfillment: Your name, shipping address, billing address, email address, and phone number are processed to verify payments, dispatch parcels, and provide customer support.
• Account Management: For registered members, we securely store your account profile and order history to provide a smoother checkout and service experience.
• Email Newsletter: We may occasionally send you important store updates (such as new blacksmith product launches or website announcements) via email, but only if you have explicitly opted in to receive them.
• Security & Fraud Prevention: We collect technical data, including IP addresses and computer identification data (via functional cookies), solely to maintain your active shopping cart session and to detect or prevent cyber fraud, malicious behavior, or unauthorized site access.

2. Data Sharing and Trusted Third Parties

We strictly never sell, rent, or trade your personal information. Your data is shared exclusively with certified third-party providers required to operate our store and fulfill your orders:

• Logistics Partners: Japan Post (EMS), DHL, and relevant international customs authorities for shipping clearance and parcel delivery.
• Payment Processors: PayPal, Wise, and Revolut to facilitate secure transactions. Raw credit card data is handled entirely by these encrypted gateways and is never stored on our servers.
• E-commerce Platform: "Ochanoko Net", our platform provider, which safely hosts and stores website data under secure environment controls.
• Analytics: Google Analytics, utilized strictly to analyze basic website traffic and optimize user browsing experiences.

3. Data Retention & Legal Exceptions

Under Japanese Commercial and Tax Law, we are legally required to retain transaction records, sales invoices, and related customer details for a mandatory period of 7 years. Technical session cookies and analytics data are discarded automatically when no longer needed for system operations.

4. Your Privacy Rights & Limitations

If you reside in the European Union (GDPR) or United Kingdom, you retain the right to request access to, correction of, or erasure of your data, within the following boundaries:

• We will promptly remove your data from our email marketing lists or delete your registered member profile upon verified email request.
• Legal Limitation: We strictly cannot erase or alter historical purchase records or transactional details that fall under the 7-year retention mandate required by Japanese statutory tax compliance laws.

5. Disclaimers & Legal Disclosure

• User Responsibility: We are not responsible for any personal information you voluntarily choose to disclose publicly on our website, such as within product reviews or inquiry fields.
• Legal Disclosures: We reserve the right to disclose personal data only when legally required by authorized judicial or government entities (such as courts or police forces) through formal statutory procedures.

6. Contact for Inquiries

To exercise any of your data rights or to submit a privacy-related question, please contact us directly at:

TETSUFUKU
Email: info@tetsufuku.com
Data Manager: Hiroshi Urata